How to Appropriately Respond to a Car Accident
To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.
Ensure Safety First:
The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.
Notify Law Enforcement:
Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.
Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.
Document the Accident:
Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.
Seek Medical Attention:
Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.
Notify Your Insurance Company:
Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.
Avoid Placing Fault:
While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.
Contact an Attorney:
If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.
Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.
Follow Up with Insurance:
Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.
When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Absolutely love Shelley's and I am a repeat and ongoing customer! I'm always looking for a place that I feel comfortable going to on my own without my fiance as I'm not mechanically savvy and this is it! Christy, who is at the front desk and keeps this place running is so warm and welcoming. She does her job well and is always moving whether it is answering phone calls or managing all the different keys and customers. She remembered me after my first visit! The mechanics here are trustworthy and do their job well. I've gotten two reasonably priced oil changes and also brought my car in for a tire repair and I'm very happy with all my interactions at Shelley's. I would suggest making an appointment or dropping off your car because this place IS BUSY. If you are doing a walk in expect to wait a couple of hours, but otherwise I will definitely be back for all my car related concerns!
Christy, who runs the front of the shop, is the best. I needed to get my car smog checked. The problem was I had a check engine light. Shelley's did a diagnosis and was able to clear the check engine, but the codes would still not pass. We were able to assess the problem that could have been $$$ in parts and labor for a catalytic converter, but there was an alternative to flush out the codes for an indefinite amount of miles. I checked once a week before work at Shelley's to see if it my car cleared. Every time, denied. Then my check engine light went on again! Hope was lost. I gave up going to Shelley's for months. Until today. When I got in my car and was heading to work the check engine light was off. I immediately went to Shelley's. The codes were clean! We ran the smog and passed. I am legit on the road again. Thanks for your persistence with me Shelley's! I'll be a lifetime customer.